At Siva Trading, we are committed to providing high-quality poultry and reliable services. Due to the nature of our products, we follow a strict refund policy.
Once hens, chicks, or any poultry products are delivered, no refunds will be issued. Buyers are requested to verify the quality and quantity at the time of delivery.
Orders can only be canceled before dispatch. Once the order is processed or shipped, cancellation and refund requests will not be accepted.
If you receive damaged or incorrect items, you must inform us immediately at the time of delivery with proper proof (photos or videos). We will review the issue and may offer a replacement if valid.
Any advance payment made for booking or orders is non-refundable unless the order is canceled from our side.
For any service-related payments, refunds (if applicable) will be considered on a case-by-case basis.
For any refund-related queries, please contact SIVA TRADING through our official communication channels.